Today's advice comes from Jeff Haden via his column for :
今天的MBA小课堂的嘉宾是Jeff Haden,以下建议来自他为所撰写的专栏:
"Employees are, first and foremost, people. Do your best to always treat them that way, even—in fact, especially—when things go terribly wrong. One mistake or one performance weakness is just one part of the whole person. Step back and think about the whole, not the part."
“员工首先是“一个个人”。就算员工有时会犯下大错,也要尽最大努力将员工作为“一个人”来对待。犯错或表现欠佳是不可避免的。退一步,考虑一下这个员工的整体素质,而不要局限在员工的一时表现。”
Haden admits that this is a very hard thing to do as mistakes, specifically major ones, often tend to influence how we view others.
Haden承认,这样做很难,特别是在员工犯了重大错误的时候。这样的错误通常会影响我们对一个人的看法。
However, by dwelling on that mistake, you might overlook the employee's skills and not utilize them in the best way. So next time your employee messes up, try putting things in perspective, Haden says.
但是,太在意这样的错误,就会忽视员工的技能,而无法做到人尽其才。所以,下次当员工犯错的时候,试着客观对待。
"In the right circumstances, forgiveness could be the most powerful leadership tool you possess.“
“在适当的时候,原谅是你所拥有的最强大的领导力。”
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