Placing an order 发出订单

词汇准备

Speaking：口语练习

参考词汇和表达

Writing：写作

Write a clearer version of Antonella’s fax.

例文

Dear Korinna

Re: order for Faci (314739) and Cristi(315227) skirts

Thank you for your fax concerning the above skirts.

I discussed the problems regarding the two skirts with Mr Hubner during his trip to Italy.

The skirt made by Faci has a slit at the bottom, which might make it difficult if the customer wanted to change the length of the skirt. We therefore agreed that the vendor would have to supply the skirt in two different lengths.

Mr Hubner thought it might be better to leave the two different lengths of the Cristic skirt. The skirt has special knitting technique; as a result, it might be difficult if the customer wanted to shorten it.

When Mr Hubner left Italy, I thought we had sorted the problems out. I was therefore surprised by you fax cancelling the other sizes.

Please le me know if you definitely want to cancel the other length skirts. As for reducing the total quantity, I will wait for confirmation of the information about lengths before I contact the vendors.

Thanks and best regards.

Discussing changes. 谈论改变

要点解释：

Listen again. What phrases are used to express the following functions?

再听一遍，注意听力原文中是用什么词组来表达下边的各种功能的？

1. starting the reason for calling
2．Confirming information
3. Requesting action
1. Promising action
2. Thanking
3. Referring to future contact

答案解释：

1．I’m ringing about…
2．We definitely want…/ So that’s… 我们确定需要
3．Do you think you could …您是否能购……
4．I’ll call them…我会打电话给他们的…
5．Thanks for …感谢您……
6．I’ll fax you…/ I will speak to you later 我会给你发传真的

How would these functions be expressed in a formal letter?

这些功能在信函中应该怎样表达？

1．I would like to ( inform you / request etc.)… 我想（告诉您/请求您）

2．I’m writing to confirm that …我写信是要确认…

3．Please could you … ？/ I would be grateful if you could …您是否能……

4．i will/shall…我将……（在口语中用缩略形式I’ll ，但在书面中用正式的I shall

5. Thank you for/I am very grateful for …感谢您

6．I look forward to( hearing from you/seeing you etc )期盼。

Confirming changes 确认更改

Writing：写作

Writing a 40-50 word reply to Antonella:

例文

Dear Antonella

Thank you for your fax. In answer to your queries, I can confirm that the measurements charts do not need changing and all knitted skirts will now be produced in a standard length. We would like to propose a delivery date of 30 June. Does that suite you?

Best regards.

Korinna

边看边学：商务英语BEC课堂笔记系列>>