学习商务英语我们就一定要学习各个商务场景下的英语运用，比如用英语接待客户，这是非常常见的。如果你身在外企，那更是少不了的环节。大家知道在这个场景下该怎样表达吗?整个流程又是如何呈现的呢?一起往下看看吧。

1.在第一次与客户见面时使用的招呼语

Good morning/afternoon, Mr./Ms. __________.

Welcome to our company.

It’s nice to meet you in person, at last!

2.自我介绍

My name is__________, I’m (+ occupation in your company). It’s a pleasure having you with us.

3.想开启此次出差旅程话题时

How was your trip?

Did you have a good flight?

Is this your first time in____________?

Or: Have you ever been here before?

4.当收到客户的正面回复时

That’s great! I’m glad to hear that.

5.当收到客户的负面想法时

Oh, I’m sorry. But is everything all right now? Is there anything we can do for you?

6.提出协助

Don’t hesitate to ask me if you need anything.

If I can help you in anyway, please let me know.

7.当您想了解客户会在您的城市停留多久

How long are you staying?

8.当客户自行抵达您的办公室时

Did you find your way here easily?

9.若是在您到车站亲自接送的情况下

Did you enjoy your train trip?

We’d better make our way to the office.

10.询问是否需要饮料解渴时

Would you like something to drink?

Can I offer you something to drink, maybe some tea or a cup of coffee?

A bottle of still water? /sparkling water?

11.想邀请客户一起共进午餐或晚餐

I would like to invite you to have lunch.

I would like to invite you to have dinner.

12.当客户提出是否能提供接送服务时

I can pick you up at (+time). Would it be OK for you?

I’ll meet you in the lobby at (+ time).

13.当您想推荐客户品尝当地特色料理时

This is a local dish.

14.若您想要为客户介绍某人

I would like to introduce you to Mr._________/Mrs_____________/Miss_____________.

15.询问工作时间是否能够提早或是延后

Would you mind if we started earlier/later than scheduled tomorrow ?

16.在最后一天道别时

It was great having you with us. Thanks for coming.

Have a pleasant journey!

Have a lovely trip back home.

这些内容大家学会了吗?觉得自己可以完成吗?不论你是为了在外企工作还是要参加商务英语的相关考试，学习商务英语也是积累知识的过程，我们都要认真对待。在学习的路上我们总会遇到这样或那样的事情，只有坚定信念努力突破，才有可能达到胜利的彼岸。